Question 1

I don't see an online store for the insects you sell. Why not?!?

Accepted Answer

Our insects are available in an almost infinite combination of species, stage, size, container, delivery date, and other  specifications. It is important to us that you get exactly what you need for your work, so a conventional online store just doesn't suit. For new customers, it is often best to call us to discuss your needs with our staff. New and existing customers can also use our online Insect Shipment Request form. Once we have established the parameters of your needs, future orders can often be sent via simple email or any other convenient means.

If you're thinking this method of contact may not be the easiest on your end, and is a bit outdated, we understand! That said, we know that old fashioned human contact is still the most effective means of getting you exactly WHAT YOU NEED, WHEN YOU NEED IT.

Question 2

My high-school student has a project idea. Do you ship insects for high-school research?

Accepted Answer

All of our insect species are pests that require specialized knowledge for successful rearing and use. We only ship our insects to companies, post-secondary academic institutions, and government agencies having personnel trained and equipped to handle them. We're sorry to report that we cannot support high-school level research, at this time.

Question 3

My study is very small! What are your minimums for insect purchases?

Accepted Answer

Our minimum order for eggs is 1000 (pricing varies by species). For other stages, the minimum order is $65 (per life stage). These minimum requirements are based upon the individual care and consultation that we provide for every order, large or small.

Please note that these per shipment minimums are also per species (eggs) and per life stage (other stages). We wish we could allow customers to combine species or stages to make up a minimum order, but then the minimum would have to increase dramatically. The current method works best for the majority of customers we serve.

Question 4

I'm very proactive! Can I schedule multiple orders for insects in advance?

Accepted Answer

Absolutely! We have handled many complex schedules to meet critical research needs, including for field release. Weekly, bi-weekly, or monthly standing orders are routine. A well thought out request, provided in advance, is the best way to ensure that we'll have exactly what you need.

Question 5

My AP department is kind of picky... What types of payment are accepted?

Accepted Answer

We're happy to receive payment however you prefer! Currently we accept Master Card, Visa, and American Express as well as company/institutional checks or ACH deposits. Purchase Orders may be provided where required and we will reference those when providing invoices.

I don't see an online store for the insects you sell. Why not?!?

My high-school student has a project idea. Do you ship insects for high-school research?

My study is very small! What are your minimums for insect purchases?

I'm very proactive! Can I schedule multiple orders for insects in advance?

My AP department is kind of picky... What types of payment are accepted?

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